1. Introduction

At Prime UK Education, we are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, services, and programs.

Prime UK Education is the "data controller" for your personal data under the United Kingdom General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect and process the following personal data:

• Identity Information (full name, date of birth)

• Contact Information (email address, phone number, postal address)

• Academic Information (school attended, academic records, university ambitions)

• Parental Information (for students under 18)

• Payment Information (processed securely by third-party payment providers)

• Technical Data (IP address, browser type, cookies, website usage analytics)

3. How We Use Your Information

We use your data to:

• Deliver educational services and programs

• Communicate with you about courses, admissions, and updates

• Process payments and manage accounts

• Improve our website and services (analytics and feedback)

• Meet legal, regulatory, and safeguarding obligations

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Your consent (where you provide it voluntarily)

• Performance of a contract (to deliver the services you request)

• Legal obligation (such as safeguarding students)

• Legitimate interests (improving our services and ensuring site security)

5. Sharing Your Information

We do not sell or rent your personal data.
We may share your information with:

• Tutors or academic consultants delivering services

• Technology providers (e.g., email platforms, learning management systems)

• Payment processors

• Regulators or authorities where legally required (e.g., safeguarding concerns)

All third-party providers are contractually obligated to protect your data.

6. Data Security

We use strong technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.

Access to your information is restricted to those who need it to deliver services.

7. Data Retention

We retain your personal data:

• Only as long as necessary to fulfill the purposes we collected it for.

• For legal or regulatory requirements (e.g., safeguarding records retention).

You can request deletion of your data at any time by contacting us (subject to safeguarding and regulatory obligations).

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request erasure ("right to be forgotten")

• Restrict or object to processing

• Data portability (receive your data in a structured format)

• Withdraw consent at any time

To exercise any of these rights, please contact us at: admin@primeukedu.co.uk

9. Cookies

We use cookies to enhance your experience on our website.
Please see our [Cookie Policy] for more details.

You can control cookie settings via your browser or through the cookie banner on our site.

10. Changes to This Privacy Policy

We may update this policy from time to time.
Material changes will be communicated clearly on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

Prime UK Education
Email: admin@primeukedu.co.uk
Phone: +44 79 4475 6688
Address: The Fulham Centre, 20 Fulham Broadway, London, SW6 1AH

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.